Privacy Policy

Effective Date: March 1, 2025

ReformIQ, operating under 1061952 BC Ltd., is committed to protecting your privacy and maintaining the trust of our clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Who We Are

Business Name: ReformIQ (1061952 BC Ltd.)
Address: 9072 Fleetwood Way, Surrey, BC V3R 0M6
Contact: hello@reformiq.com | Contact form on our website
Service Region: Canada (with potential for international expansion including the United States)

We comply with all relevant Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Personal Data We Collect

We may collect the following information:

  • Your name

  • Your email address

  • Data from contact forms, consultation bookings, and newsletter sign-ups

  • Usage data via Google Analytics (e.g., page views, IP address, browser type)

We do not currently collect sensitive personal data such as health or financial details. If this changes, this policy will be updated accordingly.

3. How We Collect Information

We collect your data:

  • Directly from you, when you fill out a contact form, request a consultation, or sign up for our newsletter

  • Automatically, through tools like Google Analytics to understand how visitors use our site

4. Why We Collect Your Data

We collect personal data for the following purposes:

  • To respond to inquiries and provide customer support

  • To send newsletters and marketing communications

  • To improve website functionality and marketing efforts

  • To deliver services and manage consultations or workshops

5. How We Store & Protect Your Data

We store data using secure cloud storage and third-party platforms, including MailerLite and Google Analytics.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. These may include password-protected access, role-based permissions, and secure connections, though we cannot guarantee complete data security. 

We retain your information until you unsubscribe, request deletion, or it is no longer needed for business purposes.

6. Sharing Your Information

We do not sell or rent your personal information to any third parties.

We may share your information with trusted services to help operate our business:

7. Cookies & Tracking Technologies

We do not use cookies for website functionality, but we do use Google Analytics to track user behavior for marketing and performance purposes.

Users can opt out of tracking by adjusting browser settings or using tools like Google’s opt-out browser add-on.

8. Your Rights & Choices

You have the right to:

  • Access, correct, or request deletion of your personal data (email us or use the contact form to make a request)

  • Withdraw consent or request that we stop using your data

  • Unsubscribe from marketing emails via the unsubscribe link in any MailerLite email

We are working to put systems in place to make it easy for you to manage your data preferences.

9. Third-Party Links & Embedded Content

Our website may link to third-party websites (e.g., social media platforms or MailerLite). These sites have their own privacy policies, and we are not responsible for their content or data practices.

In the future, we may embed content (e.g., YouTube videos) that could collect usage data.

10. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on our website at reformiq.com/privacy-policy.

Users may be notified of significant updates via email or a notice on our website when applicable.

11. Contact Us

If you have any questions or concerns about how your data is handled, contact us:
 📧 Email: hello@reformiq.com
 📬 Address: 9072 Fleetwood Way, Surrey, BC V3R 0M6
 📝 Or use our contact form